Returns

You can return or exchange your package within 14 days of registration with attached note. Pay attention! You cannot register returns via Facebook, Whatsapp or by phone

 

3 STEPS TO RETURN YOUR ORDER

1 Notify us  via email 2 Add note 3 Return package

 

 1. Register return Via Mail info@bambella.nl write down your name and order number. To ensure that your return is processed correctly, it is important that you first register your return before sending it. You register your return by sending an email to info@bambella.nl. Or send a message directly by using the "contact" button in the menu. Note in the message your order number, full name with which you ordered and which item you wish to return or exchange.

 

2. Note To avoid delays in processing your return, we ask that you add a note. You can print this out or copy the part that applies to you on paper. Pay attention! Without a note, there may be a delay in processing your return because we cannot directly link your return to your order. ----------Add Note PRINT OR TRANSFER TO PAPER ----------

Date.........……………………………………………………………………………………………………

Order number……………………………………

Name……………………………………………………………………………………………………………….

Address…………………………………………………………………………………………………………………

………………………………………………………………………………………………………………………………

Phone number………………………………………………………………………………………………

Account number IBAN…..………………………………………Name of………………………………

 I would like my article: O EXCHANGE O RETURN

Because………………………………………………………………………………………………………………

I want to exchange for ……………………………………………………………………………………………

………………………………………………………………………………………………………………………………

 Return address BamBella Oostermeent South 32 1274 SV Houses Sender: ----------Add Note PRINT OR TRANSFER TO PAPER ---------- 3. Return package You can return your package with attached note within 14 days after registration. You can return your item within 14 days of receipt. After that, if you have added a note, you can return your package. You can choose the shipping method and shipping company yourself. Tip! You can also send small shipments with stamps.

Conditions Exchange/Returns
- The item is unworn, only fitted
- The item has no stains and is undamaged.
- Costs for return are at your expense, keep your proof of shipping you are responsible for the package until we receive it.
- If different return/exchange conditions have been agreed, you can use these agreed conditions.

 

Frequently Asked Questions:

 

Within how many days can I return? You can register items for return within 14 days of receipt. You can do this by email info@bambella.nl. You then have another 14 days to return your items.

 

The period of 14 days has expired, can I still return? No, you can no longer register or return the item as a return. When will I get my money back? The amount will be refunded to your account with which you paid within 14 days of receipt of your items.

When will my invoice be canceled

Your invoice will be canceled within 5 working days of receipt of your order.

Are there any charges for the postpaid invoice if I return? No You will not receive an invoice when you return. You only pay the costs for the return.

I want to exchange for an item that is not in the webshop, do you still have it? Of course it depends on the article, but in many cases it could be. You can send an email to info@bambella.nl for more information.

I want to make an adjustment to the item that I want to exchange, is that possible?

Yes, that is possible in many cases. You can send an email to info@bambella.nl for more information.

Is returns free?

Returns are not free, you will not receive a return label. You are responsible for the package until we receive it. We recommend that you keep your proof of shipment until you have received a message from us confirming receipt of your order. Also note a sender.

What packaging can I use? It is not necessary to buy a special box or packaging to send your return. You can use the shipping packaging, provided it is properly sealed 

Register returns Via Mail: info@bambella.nl Note your name and order number Pay attention! Returns cannot be registered via facebook or whatsapp

 

Additional information about exchanges and returns

You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation you have another 14 days to return your product. This costs 6.95 at PostNL. You are responsible for the package until it has been delivered to us by the desired shipping company. Save your shipping receipt. Once these terms have expired, you can no longer return. Do you ship on time? then you will be credited the full order amount or your invoice will be cancelled. The amount will be refunded to the account you used to pay. Only the costs for returning from your home to the webshop are for your own account. If you make use of your right of withdrawal, the product will be returned to us with all accessories supplied and - if reasonably possible - in its original condition and packaging. If damage has occurred to the item (such as stains, wear, etc.), you can no longer return it because the item is no longer in its original condition and has been used. To exercise this right, please contact us via info@bambella.nl and register your return. We will then refund the order amount due within 14 days of receipt of your return, provided that the product has already been returned in good order. If you have paid with postpay, this invoice will be cancelled. You cannot register returns via facebook, whatsap, sms or telephone. If you have used our custom-made items in any way, you can no longer return them. If this is the case, you have been informed of this in advance and have entered into an agreement.

Address for returns BamBella Oostermeent south 32 1274 SV Houses

 

 

Address for returns BamBella Oostermeent Zuid 32 1274 SV Huizen Netherland

 

 

 

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