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Read these terms and conditions for your order
Is your item tailor-made or has an adjustment been made in the model? Then you cannot return the item. There may be costs to maintain or to change.
This is what we mean by tailor-made:
- if an appointment has been made verbally or in writing to change the offered item in any way or to change our standard dimensions to your wishes.
- If you indicate in the comments during the order that the item will be changed or modified in any way.
- When an item is made especially for you. Designed by us or by yourself.
- If the dimensions ultimately differ from what was originally stated, there may be costs for customization or maintenance of the item.
Nothing from this website may be copied or published without permission.
It is not permitted to buy items for the sole purpose of reselling them to third parties.
General terms and conditions for members Stichting WebwinkelKeur
Table of contents:
Article 1 - Definitions
Article 2 - Identity of the entrepreneur
Article 3 - Applicability
Article 4 - The offer
Article 5 - The contract
Article 6 - right of withdrawal
Article 7 - Costs in case of withdrawal
Article 8 - Exclusion of the right of withdrawal
Article 9 - The price
Article 10 - Conformity and Guarantee
Article 11 - Delivery and execution
Article 12 - Long term transactions: duration, cancellation and renewal
Article 13 - Payment
Article 14 - Complaints Procedure
Article 15 - Disputes
Article 16 - Additional or different provisions
Artikel 1 - Definitionen
In diesen Bedingungen:
Table of contents:
Article 1 - Definitions
Article 2 - Identity of the entrepreneur
Article 3 - Applicability
Article 4 - The offer
Article 5 - The contract
Article 6 - right of withdrawal
Article 7 - Costs in case of withdrawal
Article 8 - Exclusion of the right of withdrawal
Article 9 - The price
Article 10 - Conformity and Guarantee
Article 11 - Delivery and execution
Article 12 - Long term transactions: duration, cancellation and renewal
Article 13 - Payment
Article 14 - Complaints Procedure
Article 15 - Disputes
Article 16 - Additional or different provisions
Article 1 - Definitions
In these conditions:
Withdrawal period: the period in which the consumer can make use of his right of withdrawal;
Consumer: the natural person who is not acting in the exercise of profession or business and who concludes a distance contract with the entrepreneur;
Day: calendar day;
Transaction duration: a distance contract that relates to a series of products and / or services of which the delivery and / or purchase obligation is spread over time;
Durable data carrier: any means that enables the consumer or entrepreneur to store information addressed to him in such a way that future consultation and unchanged reproduction of the information stored is possible.
Right of withdrawal: possibility for the consumer to withdraw from the distance contract within the reflection period;
Sample form: the sample withdrawal form that the entrepreneur makes available to the consumer if he wants to make use of his right of withdrawal.
Entrepreneur: the natural or legal person who offers products and / or services to consumers at a distance;
Distance contract: an agreement according to which, within the framework of a system organized by the entrepreneur for the distance selling of products and / or services, up to and including the conclusion of the agreement, only one or more techniques for distance communication are used;
Distance communication technology: means that can be used to conclude an agreement without the consumer and trader being in the same room at the same time.
General terms and conditions: the present general terms and conditions of the entrepreneur.
Article 2 - Identity of the entrepreneur
Julia Ryazanova, BamBella
Oostermeent South 32 1274 SV Huizen
Telephone number 0611748523 Accessible Monday / Friday 9:00 a.m. to 3:00 p.m. Monday also from 5:00 p.m. to 8:00 p.m.
Email address: bambella@live.nl
Chamber of Commerce number: 59652632
Sales tax identification number: NL219024662B01
If the entrepreneur's activity is subject to a relevant licensing system:
Information on the supervisory authority:
If the entrepreneur has a regulated profession:
- the professional association or association to which it belongs;
- the professional title, the place in the EU or the European Economic Area in which it is awarded;
- Reference to the professional rules applicable in the Netherlands and instructions on where and how these professional rules can be accessed.
Article 3 - Applicability
Article 3 - Applicability
These general terms and conditions apply to every offer made by the entrepreneur and to every distance contract and every order between entrepreneur and consumer.
Before the distance contract is concluded, the text of these general terms and conditions is made available to the consumer. If this is not possible before the distance contract is concluded, it is indicated that the general terms and conditions can be viewed by the entrepreneur and they will be sent free of charge as soon as possible at the request of the consumer.
If the contract is concluded electronically, notwithstanding the preceding paragraph and before the conclusion of the contract, the text of these general conditions will be made available to the consumer electronically in such a way that the consumer can in a simple way on a permanent basis Storage medium. If this is not reasonably possible, before the contract is concluded, it is indicated where the general conditions can be checked electronically and that at the request of the consumer electronically or otherwise it will be sent free of charge.
In the event that in the event of conflicting conditions, in addition to these general conditions, specific product or service conditions are also applicable, the second and third paragraphs, mutatis mutandis, and consumers cannot always rely on the corresponding test which it is most advantageous is.
Should one or more provisions of these general terms and conditions be wholly or partially ineffective or destroyed at any time, the agreement and these conditions will remain in effect and the provision in question will be replaced by a provision that approximates the scope of the original as much as possible.
Situations that are not regulated in these general terms and conditions must be assessed "in the spirit" of these general terms and conditions.
Any ambiguity about the explanation or the content of one or more provisions of our terms and conditions should be clarified "within the meaning of these general terms and conditions".
Article 4 - The offer
If an offer has a limited period of validity or is subject to conditions, this will be expressly stated in the offer.
The offer is non-binding. The entrepreneur is entitled to change and adapt the offer.
The offer contains a complete and accurate description of the products and / or services offered. The description is sufficiently detailed to enable the consumer to adequately assess the offer. If the entrepreneur uses images, these reflect the products and / or services offered. Obvious errors or mistakes in the offer do not bind the entrepreneur.
All images, specifications and information in the offer are indicative and cannot result in any compensation or termination of the contract.
Images with products reflect the products offered. The entrepreneur cannot guarantee that the colors displayed exactly match the actual colors of the products.
Every offer contains such information that it is clear to the consumer what rights and obligations are associated with accepting the offer. This applies in particular to:
the price including taxes;
the possible shipping costs;
the way in which the contract is concluded and what measures are required for this;
whether the right of withdrawal applies or not;
the method of payment, delivery and execution of the contract;
the period for accepting the offer or the period within which the entrepreneur guarantees the price;
the level of the tariff for distance communication, if the cost of using the technology for distance communication is calculated on a basis other than the regular basic tariff for the means of communication used;
whether the contract will be submitted after conclusion and, if so, how it can be accessed by the consumer;
the way in which the consumer, before entering into the contract, can check the data provided by him under the contract and, if necessary, repair it;
all other languages in which, in addition to Dutch, the agreement can be concluded;
the rules of conduct to which the entrepreneur is subject and the manner in which the consumer can view these rules of conduct electronically; and
the minimum duration of the distance contract in the case of an extended transaction.
Optional: available sizes, colors, type of materials.
Article 5 - The contract
The agreement is concluded, subject to paragraph 4, at the time of acceptance of the offer by the consumer and the fulfillment of the corresponding conditions.
If the consumer has accepted the offer electronically, the entrepreneur will immediately confirm receipt of the acceptance of the offer electronically. As long as the receipt of this acceptance has not been confirmed by the entrepreneur, the consumer can dissolve the contract.
If the contract is created electronically, the entrepreneur will take appropriate technical and organizational measures to ensure the electronic data transfer and he will ensure a secure web environment. If the consumer can pay electronically, the entrepreneur will take appropriate security measures.
The entrepreneur can - within the framework of the law - inform the consumer about the ability to meet his payment obligations, and all these facts and factors necessary for a sound conclusion of the distance contract. If the operator in the context of this investigation was justified not to enter into the contract, he is entitled to refuse an order or request or to fix special conditions for the implementation.
With the product or service, the entrepreneur transmits the following information, in writing or in such a way that the consumer can keep it accessible on a durable data carrier:
a) the address of the registered office of the trader to which the consumer can go with complaints;
b. the conditions and the way in which the consumer can exercise the right of withdrawal or a clear explanation of the exclusion of the right of withdrawal;
c. the information about warranties and existing post-purchase services;
d. the information contained in article 4 paragraph 3 of these conditions, unless the entrepreneur has already made this information available to the consumer before the execution of the contract;
e. the requirements for terminating the contract if the contract has a term of more than one year or is indefinite.
In the case of an extended transaction, the provision of the previous paragraph only applies to the first delivery.
Each agreement is concluded subject to the conditions precedent of sufficient availability of the relevant products.
Article 6 - right of withdrawal
When delivering products:
When purchasing products, the consumer has the option of terminating the contract within 14 days without giving a reason. This withdrawal period begins on the day after receipt of the product by the consumer or a representative previously named by the consumer and made known to the entrepreneur.
During the reflection period, the consumer will handle the product and the packaging carefully. He will only unpack or use the product to the extent necessary to assess whether he wishes to keep the product. If he exercises his right of withdrawal, he will provide the product with all accessories and - if possible - in its original condition and packaging to the entrepreneur according to the appropriate and clear instructions of the entrepreneur.
If the consumer wants to make use of his right of withdrawal, he is obliged to inform the entrepreneur within 14 days of receiving the product. The consumer must make this known using the sample form. After the consumer has indicated that he wants to make use of his right of withdrawal, the customer must return the product within 14 days. The consumer has to prove that the delivered goods were sent back on time, e.g. B. by a proof of dispatch.
If the customer has to make use of his right of withdrawal after the unknown limits of paragraph 2 and 3. the product was not returned to the entrepreneur, the purchase is a fact.
When providing services:
When providing services, the consumer has the option of terminating the contract for at least 14 days without giving reasons, starting on the day the contract is concluded.
To use his right of withdrawal, the consumer has to provide adequate and clear instructions to the dealer to deliver and / or the appearance delivery area.
Article 7 - Costs in case of withdrawal
If the consumer exercises his right of withdrawal, the cost of returning the goods is at most.
If the consumer has paid an amount, the entrepreneur will refund this amount as soon as possible, but not later than 14 days after the cancellation. However, it is a condition that the product has already been returned by the retailer or that conclusive evidence of the complete return is available.
Article 8 - Exclusion of the right of withdrawal
The operator can exclude the right of withdrawal of the consumer products, as defined in paragraphs 2 and 3. The exclusion of the right of withdrawal only applies if the dealer clearly refers to the offer, at least in the time for the conclusion of the contract.
The exclusion of the right of withdrawal is only possible for products:
a) created by the entrepreneur in accordance with the consumer's specifications;
b. these are clearly personal in nature;
c. which by their nature cannot be returned;
d. that can spoil or age quickly;
e. the price is subject to fluctuations in the financial market over which the entrepreneur has no influence;
f. for loose newspapers and magazines;
G. for audio and video recordings and computer software of which the consumer has broken the seal.
H. for hygiene products where the consumer has broken the seal.
The exclusion of the right of withdrawal is only possible for services:
a) in relation to accommodation, transport, restaurant or leisure activities to be carried out on a specific date or during a specific period;
b. the delivery has started with the express consent of the consumer before the cooling-off period has expired;
c. relating to betting and lotteries.
Article 9 - The price
During the period specified in the offer, the prices of the products and / or services offered will not be increased, except for price changes due to changes in VAT rates.
In contrast to the previous paragraph, the entrepreneur can offer products or services whose prices are subject to fluctuations in the financial market and over which the entrepreneur has no influence, with variable prices. This connection to fluctuations and the fact that all prices are target prices are mentioned in the offer.
Price increases within 3 months after the conclusion of the contract are only permissible if they are based on statutory regulations or provisions.
Price increases from 3 months after the conclusion of the contract are only permitted if the entrepreneur has agreed this and:
a) they are the result of statutory regulations or provisions; or
b. the consumer is entitled to terminate the contract with effect from the day on which the price increase takes effect.
The prices quoted in the offer of products or services include the statutory value added tax.
All prices are subject to printing and typing errors. No liability is accepted for the consequences of printing and typing errors. In the event of printing and typing errors, the entrepreneur is not obliged to deliver the product at the wrong price.
Article 10 - Conformity and Guarantee
The company guarantees that the products and / or services, the contract specifications mentioned in the offer, meet the reasonable requirements for reliability and / or usability and at the time of the conclusion of the agreement existing legal and / or governmental regulations. If agreed, the entrepreneur also guarantees that the product is suitable for other than normal use.
A guarantee from the entrepreneur, manufacturer or importer does not affect the statutory rights and claims that the consumer can assert against the entrepreneur under the contract.
Any defects or incorrectly delivered products must be reported to the entrepreneur in writing within X days / weeks after delivery. The products must be returned in their original packaging and in a new condition.
The entrepreneur's warranty period corresponds to the manufacturer's warranty period. The entrepreneur is never responsible for the ultimate suitability of the products for each individual application by the consumer, nor for any advice regarding the use or application of the products.
The guarantee does not apply if:
The consumer has repaired and / or processed the delivered products himself or repaired and / or processed them by third parties;
The delivered products are exposed to abnormal conditions or are otherwise carelessly handled or treated contrary to the instructions of the entrepreneur and / or the packaging;
The inadequacy, in whole or in part, is the result of regulations that the government has made or will make regarding the nature or quality of the materials used.
Article 11 - Delivery and execution
The entrepreneur will exercise the greatest possible care when accepting and executing orders for products and when evaluating requests for the provision of services.
The place of delivery is the address that the consumer has given the company.
In compliance with the provisions of paragraph 4 of this article, the company will execute accepted orders quickly, but not later than 30 days, unless the consumer has agreed to a longer delivery period. If delivery is delayed or if an order cannot or only partially be carried out, the consumer will receive this no later than 30 days after the order has been placed. In this case, the consumer has the right to terminate the contract at no cost. The consumer is not entitled to any compensation.
All delivery terms are indicative. The consumer cannot derive any rights from the periods mentioned. Exceeding a period does not entitle the consumer to compensation.
In the event of termination in accordance with paragraph 3 of this article, the entrepreneur will reimburse the amount paid by the consumer as soon as possible, but no later than 14 days after the termination.
Should the delivery of an ordered product prove to be impossible, the entrepreneur will endeavor to provide a replacement item. At the latest at the time of delivery, it will be stated clearly and understandably that a replacement item will be delivered. The right of withdrawal cannot be excluded for replacement items. The costs for the return are at the expense of the entrepreneur.
The risk of damage and / or loss of products lies with the entrepreneur until the time of delivery to the consumer or a previously named representative made known by the entrepreneur, unless otherwise expressly agreed.
Article 12 - Long term transactions: duration, cancellation and renewal
The consumer can terminate an agreement concluded for an indefinite period that extends to the regular delivery of products (including electricity) or services at any time subject to the agreed cancellation rules and a notice period of up to one month.
The consumer can terminate an agreement concluded for a certain period of time, which extends to the regular delivery of products (including electricity) or services, at any time in compliance with the agreed cancellation rules and a notice period of at least the expiry of the agreed period of the highest month.
Consumers can make the agreements mentioned in the preceding paragraphs:
terminate at any time and not be limited to termination at a specific point in time or in a specific period;
at least cancel as they were received from him;
always cancel with the same notice period that the entrepreneur has set for himself.
extension
A contract that has been concluded for a specific period and extends to the regular delivery of products (including electricity) or services may not be tacitly extended or extended for a specific period.
Contrary to the previous paragraph, a contract concluded for a certain period of time, which extends to the regular delivery of daily news and weekly newspapers and magazines, can be tacitly extended by a fixed term of a maximum of three months if the consumer agrees to this extended agreement. The end of the extension can be terminated with a notice period of a maximum of one month.
A contract for a temporary period and extends to the regular delivery of products or services can be tacitly extended indefinitely, if the consumer at any time with a notice of up to one month and a notice of cancellation can be up to three months if the Contract extends to the regular, but less than once a month, delivery of daily, news and weekly newspapers and magazines.
A fixed-term contract for the regular delivery of daily, news and weekly newspapers and magazines (trial or introductory subscription) is not tacitly continued and ends automatically after the trial or introductory period.
Expensive
If a contract has a term of more than one year, the consumer contract after one year can be recited at any time with a period of one month up to, unless the reasonableness and equity of termination are opposed before the end of the agreed term.
Artikel 13 -
Article 13 - Payment
Unless otherwise agreed, the amounts owed by the consumer must be paid within 7 working days of the start of the cooling-off period in accordance with Article 6 paragraph 1. In the case of an agreement to provide a service, this period begins after the consumer has received the confirmation of the agreement.
The consumer is obliged to notify the entrepreneur immediately of any inaccuracies in the payment details provided or provided.
In the event of default by the consumer, the entrepreneur has the right to invoice the consumer for the reasonable costs previously made known to the consumer, subject to legal restrictions.
Article 14 - Complaints Procedure
The entrepreneur has a well-known complaints procedure and processes the complaint according to this complaint procedure.
Complaints about the execution of the contract must be fully and clearly described to the entrepreneur within 7 days after the consumer has discovered the defects.
Complaints to the entrepreneur will be answered within a period of 14 days from the date of receipt. If a complaint requires a foreseeable longer processing time, the entrepreneur will respond within 14 days with an acknowledgment of receipt and a notification if the consumer can expect a more detailed answer.
If the complaint cannot be resolved by mutual agreement, a dispute arises that is susceptible to dispute resolution.
Complaints that cannot be resolved amicably must be addressed by the consumer to Stichting WebwinkelKeur (www.webwinkelkeur.nl), who will mediate it free of charge. If there is still no solution, the consumer has the option to have his complaint dealt with by Stichting GeschilOnline, the decision is binding, and the entrepreneur and consumer agree to this binding decision. Submitting a dispute to this dispute committee involves costs that the consumer must pay to the relevant committee.
A complaint does not suspend the entrepreneur's obligations, unless the entrepreneur has stated otherwise in writing.
If a complaint is considered well-founded by the entrepreneur, the entrepreneur will replace or repair the products at its own discretion or the products delivered free of charge.
Article 15 - Disputes
Contracts between the entrepreneur and the consumer to which these general terms and conditions apply are exclusively subject to Dutch law. Even if the consumer lives abroad.
The Vienna sales law does not apply.
Article 16 - Additional or different provisions
Supplementary provisions or deviations from these terms and conditions must not be at the expense of the consumer and must be recorded in writing or in such a way that they can be stored by the consumer in an accessible form on a permanent data carrier.
CODE OF CONDUCT PROMOTIONAL CHANCE GAMES 2014
table of contents
Preamble 1
Article 1 Definitions 1
Article 2 Time and amount 1
Article 3 Costs 2
Article 4 Prizes or Rewards 2
Article 5 Employment and promotion 2
Article 6 Minors 3
Article 7 General Terms and Conditions 3
Article 8 Small competition 4
Article 9 Complaints 4
Article 10 Information on the Code of Conduct 4
Article 11 Entry into force
Explanation of the preamble 5
Explanation of Article 1 Definitions 6
Explanation of Article 2 Time and Quantity 6
Explanation on Article 3 Costs 7
Explanation of Article 4 Prizes or Rewards 7
Explanation of Article 5 Recruitment and Promotion 8
Explanation on Article 6 Minors 8
Explanation of Article 7 General Terms and Conditions 9
Declaration on Article 8 Small Advertising Gambling 91
preamble
1. According to the Betting and Gaming Act, participation is excluded
Things about prizes or bonuses if the designation of the winners is made by any
Probability over which the participants generally cannot have a predominant influence
Exercise unless authorized.
2. No license can be granted for the organization of competitions
according to the Betting and Gambling Act. However, if the conditions are met
As described in this Code of Conduct, it is permitted to play promotional games
to organize. If the code of conduct is not complied with,
Provider the Betting and Gaming Act.
3. The amended code of conduct for advertising-financed games of chance comes into force on January 1, 2014.
4. Promotional games of chance may only be used to promote a product, service or product
1. According to the Betting and Gaming Act, participation is excluded
Things about prices or bonuses if the designation of the winners is made by any
Probability over which the participants generally cannot have a predominant influence
Exercise unless authorized.
2. No license can be granted for the organization of competitions
according to the Betting and Gambling Act. However, if the conditions are met
As described in this Code of Conduct, it is permitted to play promotional games
to organize. If the code of conduct is not complied with,
Provider the Betting and Gaming Act.
3. The amended code of conduct for advertising-financed games of chance comes into force on January 1, 2014.
4. Promotional games of chance may only be used to promote a product, service or product
Organization and should not be offered as an independent activity.
5. The provider conducts a competition in compliance with copyright law
Provisions of this Code of Conduct. In addition, the code should not only target the
Letter, but also to the mind.
6. The Code of Conduct for Advertising Laws will be adopted when the Betting and Gambling Act is passed
Regulation of distance gambling again.
Article 1 Definitions
In this code:
1. Provider: a natural or legal person who offers the opportunity to participate
a promotional game of chance.
2. Communication costs: costs that are directly related to the implementation
a connection or contact between a provider and a participant in one
Promotional gambling.
3. Participant: a natural or legal person who competes for a prize or a prize
Promotional gambling.
4. Minor matter: a natural person who has not yet reached the age of 18.
5. Parents: a parent or legal representative of a minor.
6. Advertising: Any form of direct or indirect advertising for the level of awareness of a
Organization or marketing of goods or services.
7. Advertising game of chance: giving, as promotion, opportunity to participate
Items related to prizes or rewards where the winners are named
any determination of probability over which the participants generally do not have a predominant influence
can train.
8. Draw: the indication of the winner (s) of prizes or prizes on a given
Moment.
Article 2 Time and Amount
A provider offers a maximum of once a year per product, service or organization
Promotional gambling. A commercial game of chance is temporary in nature and involves a maximum
twenty moves
Article 3 Costs
1. Participation in a gambling competition may only take place in the second paragraph
mentioned communication costs.
2. The provider may only use one participant in a competition
The costs for communication amount to a maximum of EUR 0.45 per participation.
3. The amount of the costs mentioned in paragraph 2 is to be determined before participating in a
Promotional gambling made clear.
4. Products or services with the possibility of participating in a promotional game of chance
Connected do not have a higher purchase price than products or services that do not have one
Such a possibility is offered.
5. The provider must provide the gambling authority with information about the
Communication costs.
Article 4 Prizes or Rewards
1. The total economic value of the prizes or awards that are per
The competition amounts to a maximum of € 100,000 per year.
2. The provider of a promotional game of chance makes it clear before participating
What is the total value of the prize package and what and how many prizes or rewards each
Promotional gambling can be won.
3. A description of the economic value of any prizes or awards is given
appears or from which it can be derived.
4. The prices must be in accordance with the good taste, the good manners and the
Decency.
5. The winners of the prizes or awards of the participants will be announced on
impartial manner.
6. At the request of the gaming authority, the provider will show how the winners will be named
is finished.
7. Der Anbieter bietet auf Wunsch des Teilnehmers oder der Glücksspielbehörde einen Überblick
of prizes paid or bonuses from the promotional game of chance.
8. The results of a draw must be made within three months of the end of the draw
Promotional Gambling Announced.
9. Any prizes or awards to which the entrant is entitled will take effect
paid off.
Article 5 Recruitment and Promotion
1. The call to participate in a promotional game of chance contains the name of the promotion
Product, service or organization. This call as well as the content information about a
The advertising gambling is in no way misleading or incomplete and does not cause false ones
Expectations among the participants.
2. The provider ensures that recruiting and advertising activities are carried out with the necessary care
balanced shape, with special attention to the
Incentive to excessive participation in the promotional offer organized by the provider
Gambling 3
Article 6 Minors
1. The provider is very careful and cautious when offering one
Gambling for minors or calling minors to participate
a promotional game of chance.
2. For promotional gambling or for minors who
The prices or rewards offered are suitable for minors and do not give them moral, mental ones
or cause physical harm. The ability to understand is taken into account
and the expectations of minors in relation to the prices offered or
Bonuses.
3. The provider of a competition does not collect any personal data from
Minors, or have collected them from a parent without verifiable consent
of the minor, unless this is necessary for the minor contact information
make a previous request for permission to issue prizes or rewards.
4. The provider makes the condition available to a minor that his parent gives permission
for participating in a promotional game of chance.
Article 7 General playing conditions
1. The provider of a promotional game of chance stipulates general gaming conditions. The general
The playing conditions are made available to the participants and the potential free of charge
Participants and can be easily consulted.
2. The general terms and conditions of a competition contain at least the
following data:
a) Name and address of the provider;
b. the name of the product, service, or organization to be promoted;
c. the period in which participation in the gambling competition is possible;
d. the manner in which the participant can participate;
e. the amount of communication costs, with a maximum of 0.45 euros per
Participation;
f. the number of prizes or awards to be won and a description of them and their value;
G. the manner in which the winners will be named and the number of draws;
H. the manner in which the winner (s) will be announced;
I. the date of the drawing and award of prizes or awards;
j) the statement that a participant is participating in a game of chance by a minor
16 years old, the consent of a parent is required;
k. the nature of the deduction or declaration of a gambling tax;
l. the way in which the general terms and conditions of the game and any other information pertaining to it
Promotional games of chance are available;
m) the manner in which complaints about the promotional game can be submitted and which
Procedure to follow; and
n. the declaration that the provider acts in accordance with this code of conduct.
3. The general playing conditions must not be allowed in the context of an advertising game of chance
will be changed at the expense of the participants. 4
Article 8 Small competition
1. A commercial game of chance is considered a small commercial game of chance if that
The total value of the prizes or awards does not exceed € 4,500.
2. The following articles of this Code of Conduct do not apply to a small advertising campaign
Gambling:
a) Article 2;
b. Article 4.1; and c. Article 7
Article 9 Complaints
1. Anyone who believes that a promotional promotional game is being offered does not correspond to one or more
Provisions of this code of conduct can submit a written complaint to the provider (s)
of this game.
2. If the complaint concerns a game of chance in which different providers are involved
The complainant can submit his complaint to one of the providers. In this case
the party contacted is said to be the provider of the game of chance.
3. A provider is required to set up a complaint procedure and the address and / or
Telephone number that can be used to file complaints.
4. If the complaint has not been resolved to the complainant's satisfaction, the complainant can lodge his complaint
Still submit to the games of chance.5. If, contrary to paragraph 1 or 2, a complainant submits his complaint directly to
English: www.mjfriendship.de/en/index.php?op...39&Itemid=32 The gaming authority forwards the complaint to
Providers.
Article 10 Information on the Code of Conduct
For information on the implementation of this Code of Conduct, please contact:
The gambling of authority
P.O. Box 298
2501 CG The Hague
070-302 1300
info@kansspelautoriteit.nl
Article 11 Entry into force
This Code of Conduct comes into force on January 1, 2014 and has replaced it since January 1, 2006
applicable code of conduct
DECLARATION OF THE CODE OF CONDUCT PROMOTIONAL CHANCE GAMES
Explanation of the preamble
According to the Betting and Gaming Act, it is not possible to offer games of chance without a license
permitted. The law does not distinguish between games of chance with and without a deposit. the
The license requirement applies in principle to all types of games of chance, including sweepstakes. At
This licensing requirement does not have to be fulfilled if advertising games of chance den
Conditions set out in this Code of Conduct.
The main aim of Dutch gambling policy is regulation and control
Gambling, with particular attention to the prevention of gambling addiction, protection
the consumer and the prevention of illegality and crime "with the code of conduct
served: by setting strict conditions, the financial risks and risks of
Gambling addiction for consumers will be limited. At the same time it meets
the need by gambling licensees and the business community for promotional gambling
and the need for consumers to participate in promotional games of chance.
Games of chance are understood to mean the sale of games of chance
Opportunity to compete for prizes or prizes with the designation of the winners
takes place by means of a probability determination in which the participants generally do not predominate
influence.
The games of chance mentioned in the Betting and Gambling Act can also be used as prize games
offered, provided the conditions of this Code of Conduct are met. Possible
intellectual property rights based on certain games of chance or gaming concepts
of course respected.
License holders and games of chance for which a license has been granted
The games of chance for which licenses have been issued do not fall within the scope of the
Code of Conduct. When a license holder organizes a promotional game in which a
own product serves as the price, the licensee must also meet all conditions in this case
of the Code of Conduct. The promotional game of chance may only be offered as
certain conditions in the permit or, for example, a specific promotional code not
to forbid. If an unlicensed vendor is a licensee's product, his
Consent, if the price of a promotional game of chance offers, then that provider must be in it
comply with all conditions of the code of conduct
Explanation of Article 1 Definitions
Section 6. Carriage
Organize a game of chance with the sole purpose of using personal data
Collection does not comply with the code of conduct.
Section 7. Advertising Gambling:
When offering the competition, it must be clear what it is about
Advertising. The element of chance is also decisive: one player has no predominant influence
to win prizes or rewards.
Examples of the probability element in advertising gambling are:
a) Participants send an answer to a question. All good entries come in one
Winner drawn. The element of chance is the drawing of all good entries;
b. a random bag of chips containing an item that entitles you to prizes or rewards;
c. Sweepstakes in which the winners or winners of
Prizes or premiums have been set.
Section 8. Trekking:
A competition is temporary and comprises a maximum of 20 drawings. In the event of a tie
Example 2:
A monthly magazine can do a trek of gambling every four weeks
Promotion for the monthly magazine runs all year round. In the magazine as part of
Various products are touted by advertisers with the help of this code of conduct
a promotional game of chance.
Example 3: 7
A particular television series can be played with a publicity stunt once a year
be promoted. If this program sequence is broadcast every week, twenty
one or more winners can be determined per broadcast. A program sequence is one
logically linked series of programs of a given program (e.g.
a series, quiz or the morning show on the radio).
Example 4:
Branch companies are part of an organization but can be an independent supplier
an advertising game of chance without offering this at the expense of one possibility
per year per organization. The distinguishing criterion is the local or regional character of
the advertising gambling. This means that the local or regional promotional gambling takes place itself
must stand out from a nationally oriented advertising game of chance for the entire organization.
This can be expressed, for example, in the type of communication with the target group
Distribution area of advertising material.
Example:
A branch in Rotterdam of a hardware store company is organizing an advertising campaign
Gambling. The store can also be a national advertisement for all of its branches
organize gambling. The two promotional games of chance must have a different character
and stand alone.
Explanation of Article 3 Costs
The provider of an advertising game of chance may only pay the communication costs including VAT
consider the participant possibly through an intermediary such as a telecom company.
If costs are passed on to the participant that exceed € 0.45 per participation
or do not fall under the definition of communication costs, these costs are deemed to be
Inlay. This means that the advertising game is outside the scope of the Code of Conduct. Based on
The law on games of chance is forbidden to offer this game without a license.
Explanation of Article 4 Prizes or Awards
Section 1. Awards or awards from affiliates of an organization may add up
a national measure does not exceed € 100,000 excluding gaming tax.
Subsection 2. No other consideration by any entrant may be considered for a prize
what is required is that it verifies or allows the right to a prize.
The cooperation in promotional activities must not lead to higher prices or
Rewards as announced before participating in the promotional game of chance.
Paragraph 3. The economic value of a prize or reward cannot always be described or clearly defined
do. In such cases, a description of the prizes or rewards is sufficient.
Example:A prize in a promotional game of chance of a music channel is an encounter with one
Musician. This price has no specific economic value. A description of the price
before the draw is sufficient
Paragraph 5. The term "in an impartial manner" may be used in the case of
Prizes or rewards awarded by:
a) a notary;
b. a bailiff;
c. a person who has no direct interest in the provider or the game offered;
d. an instrument (for example a computer) to be labeled impartially
Winners can come.
This does not change the fact that the provider can determine other people who can award a prize,
provided that it can be qualified as impartial.
Paragraph 9. This paragraph serves to protect the consumer. So-called competitions still remain
always allowed.
Explanation of Article 5 Recruitment and Promotion
Recruitment and promotion must not be misleading.
Some examples of deception are:
a) the suggestion that the recipient is already a prize winner, for example by being mentioned
from the name of the recipient to an extract from the list of winners;
b. the use of non-penetrative counterfeit checks or other securities
"Sample" or any other indication that there is only one example with no value;
c. the suggestion that the recipient has a better chance of winning a prize than other entrants,
for example, by adding a push-through loser to someone else's name;
d. to mention in large letters that a recipient is already the winner of an award over time
reading the framework shows that the recipient only has one chance;
e. Inadequate relativization of the recipient's chances of winning by the impression that
Recipient has already won while not in the mailing itself but in the attachment (
BamBella privacy policy
Version 0.2
This page was last modified on 25-05-2018.
We are aware that you have confidence in us. We therefore see it as our responsibility to protect your privacy. On this page we tell you what information we collect when you use our website, place an order, create an account or register for a newsletter. Why do we collect this data and how do we improve your user experience? This is how you understand exactly how we work.
This data protection declaration applies to the services of BamBella. By using this website you accept the privacy policy. You also accept the privacy policy when you sign up for a newsletter, place an order or create an account.
BamBella respects the privacy of all users of its website and customers who come in contact with us in any way. And ensures that your personal information is treated confidentially.
What are personal data?
For example, if you would like to order a product from us or create an account or register for a newsletter, we will ask you for personal information such as your name and address. Personal data is information that says something about you or with which we can contact. The collection, storage and use of your data is referred to as "processing" your personal data. This is a concept from the law. BamBella complies with the laws and regulations, including the provisions of the General Data Protection Regulation (AVG), when processing your personal data.
Our use of information we collect
Why do we collect personal data?
In order to carry out our business activities, it is necessary to receive your data. When you place an order, you must receive this personal information. We store this information in order to carry out our services correctly and to keep customer management. In the law, this is referred to as "processing for legitimate interests". This is also necessary in connection with legal obligations. Your data such as your email address will be used for marketing purposes. This will not be sold, passed on to third parties or otherwise published. Marketing means sending out newsletters for which you have registered.
Which data do we process?
General information such as your address, telephone number and email address.
Contact history This is understood to mean all contacts that have taken place in the past. Think of recordings made by phone contact, email contact, written contact.
By written contact you can also understand personal details that you have noted down about yourself, about things that you want to return or exchange.
Who do we get this data from?
You have passed this information on to us in order to make our services available to you.
When you then place an order with Klarna, enter a link to an external company. You hereby pass on your personal data to third parties. We are not responsible for the policies of any third party. We work with Klarna and can request, share or check your personal information. We do this to improve our service to you and to be of service to you. For example, we can contact Klarna, provide your details to postpone a payment date or ask a question about your payment / order. We are absolutely never authorized to place orders under your name.
Your data is securely stored in our system and web shop archives. We solve data leaks and register. This is also required by law
Your rights
You have the right to view
This means that you can ask what personal data we have stored about you
and for which we use it.
You have the right to adapt, delete and restrict
You have the right to change your personal information if it is incorrect. You
is also entitled to have your personal information removed as yours
Personal data was processed unlawfully and is no longer required for the purpose
for which they were processed, or because you withdrew your consent and none
another valid reason for processing your data. You have it too
Right to restrict your personal information. This right means that you can indicate this
Your data may not be used temporarily. Here you can use it as yours
Personal data are incorrect, processed illegally, no longer required
the purpose for which it was collected or processed, or if you oppose it
The processing and your objection are still being processed by us.
You have the right to transfer data
This means that in certain cases you are entitled to us
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Questions and feedback
We regularly check whether we are complying with this data protection declaration. If you have any questions about this privacy policy, please contact us:
BamBella
0611748523
bambella@live.nl
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